Instagram Highlights
Research and idea’s for BoulderHouse’s Instagram page.
critique of what we currently have set up for highlights;
Theres no quick links / easily accessible useful information
used to showcase past events and promotional materials for the events. Although they are cool to look back on it does not offer any information on BH or offer any helpful information to visit the gym.
Not the best space for the event recaps to live. Would be nice to post on story during event then hard post to live on the grid. From what is up, I had to scroll through 10 + slides promoting the event before seeing the recap. All of these memories have a place on the instagram and should live online but I’ not sure the highlights are the best place for them.
What it comes down to: What information are we giving to the customer
One of the big issue I’ve seen behind the desk is people coming to climb in the TreeHouse when it is not open. We need to make the Hours as clear as possible on the instagram and website to minimize this issue.
research
who did I look at, what did I find and how does this help.
*****
Conclusion
Highlights
3 / 4 MAX
Good ideas
Hours / rates
Locations (link to directions)
Programs
Whats new
Events
Initiatives
Merch
Instagram stories (24h promo no Highlight)
What I think we could be doing better
Engaging with the community
Attention grabbing / BH comedy
Variety / balance
Consistency?
Instagram Grid Critique
What I think we could be doing better
Portfolio to sell people on climbing / the BoulderHouse culture.
Quality is there. We need balance.
We are missing out on a lot of aspects of BoulderHouse that we are not sharing.
Kids climbing
Training (workout area)
Information
Videos
Photos
Events
Programs
Lessons
Recaps
Engaging with the community
Staff doing cool things
Products for sale / snacks
Crash pad rentals
outdoor climbing
Reset videos
Kilter board sessions
Balance
Promoting all aspects of the gym.
Consistancy
How many times a week / pre plan posts ahead of time.
Engaging with the community
How can we generate some engagement online?